Rewards FAQ
On this page you will find important information about participation in community activities which involve NYM token rewards, such as contests, giveaways, and promotions. Before participating in any such activity, make sure to read this page carefully.
Am I eligible to participate? What are the conditions?
Participation in any program or community activity involving NYM token rewards is only available to individuals who do not reside in locations that makes them ineligible to participate and/or receive prizes, including:
The USA, Central African Republic, Cuba, Iran, Iraq, Lebanon, Libya, North Korea, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, and Russian occupied regions of Ukraine (including Crimea, and parts of Donetsk and Luhansk).
Be nice and play fair! Nym reserves the right to determine the final outcome of its programs and community activities and disqualify any participants without prior notice or recourse for any reason, including fraudulent behavior and failure to adhere to the Nym Code of Conduct.
I won NYM rewards. How can I claim them?
First things first: congratulations! We hope you had some fun in the process. A Nym Community Manger will tag you on Telegram or Discord - send them a private message to start the claim process. You will receive your unique reward ID and detailed instructions on how to use it to claim your rewards. Remember: we never DM you first!
Note: you have 2 weeks to claim your rewards! If we don’t hear from you, your reward ID will expire.
Do I need to pass KYC?
Before receiving NYM token rewards, you are required to successfully complete KYC verification with Synaps, our KYC provider. You only need to do this once!
This is my first time - How do I pass KYC?
To claim your rewards, you will be asked to provide your email address. If you haven’t passed KYC yet, your email address will be added to our KYC whitelist and you will receive a welcome email from Synaps with instructions on how to start the KYC process. Once you complete KYC and provide a valid Nym wallet address, your rewards will be transferred to your wallet automatically.
Note: it may take up to 2 weeks for your email address to get whitelisted. Be patient and keep an eye on your inbox!
To receive your tokens, you will need a Nym wallet address. If you don’t already have one, download the Nym wallet and create an account. You can copy your wallet address from the “receive” tab of the wallet. Make sure to keep your mnemonic safe, as losing that means losing your tokens.
Tip: If you are not sure you have completed Nym KYC before, visit our KYC portal on Synaps and try to log in with your email.
I have already passed KYC on Synaps. What do I need to do next?
If you have successfully completed KYC on Synaps earlier and provided your Nym wallet address, you are all set - we will send you a link so you can claim your rewards.
Note: after claiming your NYM rewards, it may take up to 3 weeks for the tokens to be transferred to your wallet. Be patient and keep an eye on your wallet!
I received my NYM tokens. What can I do with them?
We’re glad you asked! The Nym network is the most robust privacy infrastructure the world has ever seen, and the NYM token is how you can access its utility:
- As a user, unparalleled privacy for your communications
- As a mix node operator, rewards for your crucial role in operating our decentralized privacy infrastructure
- As a delegator, rewards for securing the Nym network and ensuring outstanding quality of service
Using the Nym network is free for now, but user fees will be introduced in the future and those will be paid in NYM tokens, so set them aside! And until then, you can contribute to running our decentralized infrastructure and earn mix mining rewards by setting up Nym mix nodes and bonding your tokens to them. You don’t need to run nodes to contribute to the security and performance of the Nym network though. You can pledge your trust in someone else’s node by delegating your NYM tokens to it, and receive a share of their mix mining rewards.
You can find out more about how staking works in this video from our Chief Scientist Claudia Diaz and if you need help setting up your mix node, choosing one to delegate your tokens to, or anything else, our community is there to help on Discord and Telegram.